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The Catholic Diocese of Maralal

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ICT Office

ICT Office

Empowering the Diocese through Digital Innovation

The Information and Communication Technology (ICT) Office of the Catholic Diocese of Maralal plays a vital role in supporting and enhancing the mission of the Church in a digital world. As technology continues to evolve, the Diocese recognizes the need for reliable, secure, and effective ICT solutions to streamline communication, safeguard information, and build capacity among staff and ministries.
The ICT Office works hand-in-hand with all diocesan departments, institutions, and parishes to implement digital tools and systems that promote efficiency, accessibility, and service delivery while upholding Catholic values in the digital space.

Our Digital Mission

The ICT Office is central to the Diocese’s efforts in achieving high-speed, multi-channel communication. Through platforms such as email, social media, and video conferencing, we facilitate fast, seamless interaction between departments, clergy, staff, and the faithful—across both urban and remote locations.

In addition, we support the Diocese’s online presence and ministry through:

  • Website hosting and maintenance
  • Online giving platforms for offertory and donations
  • Live-streaming and digital evangelization tools
  • ICT training for staff and clergy
  • Data privacy and information security policies

Core Duties & Responsibilities

The ICT Office carries out a wide range of critical functions that ensure the Diocese’s digital infrastructure is functional, secure, and responsive. These include:

Network & Systems Management

  • Maintain the organization’s IT networks, servers, systems, and backup solutions.
  • Ensure data, system, and server integrity by administering ICT security protocols.
  • Monitor internet services and speeds, ensuring consistent connectivity across all facilities.

Technical Support & Maintenance

  • Troubleshoot hardware and software issues; provide preventive and corrective maintenance.
  • Liaise with service providers and vendors for repairs and system upgrades.
  • Operate the ICT Help Desk, ensuring timely resolution or appropriate referral of technical issues.

Training & Capacity Building

  • Conduct basic ICT training for diocesan staff and department heads.
  • Guide the use of emerging and appropriate technologies for office and pastoral work.

Inventory & Asset Management

  • Maintain an accurate inventory of ICT equipment, including periodic spot checks.
  • Register, tag, and monitor all hardware and software assets.
  • Advise on ICT procurement needs, ensure proper licensing and budget compliance.

Policy & Security Compliance

  • Develop, implement, and enforce ICT policies, procedures, and best practices.
  • Promote safe use of digital tools and awareness of data privacy responsibilities.

Other Responsibilities

  • Support and maintain the Diocesan Resource Centre’s hardware and software.
  • Perform other ICT-related duties as assigned by Diocesan leadership.

Digital Communication & Online Presence

  • Regularly update the Diocesan website and official Facebook page with news, events, and pastoral content.
  • Support parishes and departments in managing their digital platforms and outreach.

Supporting Ministry Through Technology

Through its ongoing work, the ICT Office ensures that digital systems are not just operational, but aligned with the Church’s mission. We strive to create a secure, informed, and connected Diocesan community empowering clergy, staff, and the faithful with tools for collaboration, evangelization, and development.